Frequently Asked Questions
Everything you need to know about shopping with The Bathhouse.
What is the typical shipping timeframe for domestic orders?
All domestic orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
What is your return policy for seasonal collections?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for returns or exchanges.
How do I ensure I am selecting the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. As our fits vary between oversized and tailored styles, we recommend comparing these measurements to a garment you already own.
Do you offer international shipping?
Yes, The Bathhouse ships worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
How should I care for my luxury fabrics?
To maintain the longevity of your garments, we recommend following the specific care instructions on the inner label. Generally, we suggest cold hand washes or professional dry cleaning for our delicate silk and wool blends.